FAQ

Below you will find our most commonly ask questions. Please reach out to us directly if you have further questions.

Is this a secure site for purchases?

Absolutely! We work with top payment companies which guarantees your safety and security. All billing information is stored on our payment processing partner which has the most stringent level of certification available in the payments industry.

Can I cancel my subscription?

You can cancel your subscription anytime in your account. Once the subscription is canceled, you will not be charged for the next billing (month/year) period. You will continue to have access to your account until your current subscription expires.

How long are your contracts?

Currently, we offer monthly and yearly subscriptions. You can upgrade or cancel your account at any time with no further obligation. You will continue to have access to your subscription until that subscription period ends.

Can I update my card details?

Yes. Go to the billing section of your dashboard and update your payment information.

Can I request a refund?

Unfortunately, not. We do not issue full or partial refunds for any reason.

Can I try your service for free?

Of course! We’re happy to offer a free POC plan to anyone who wants to try our service for up to 7 days.

What is an application?

An application is equivalent to your website or mobile app. It's essentially your data warehouse that holds all your inbound data.

Do you offer discounts?

Yes, we do. Please reach out to support.

Are all your prices monthly?

Yes, except for ENTERPRISE, all other plans are monthly and we provide heavy discounts for yearly commitments.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, AMEX, Discover, JCB, Apple Pay, and Google Pay.